If you live in Brisbane and own a Samsung TV with a built in digital tuner, can you get SBS digital?

I own two Samsung TV's (one 40" and one 32") both with built-in HD digital tuners.  Since moving to Brisbane I've found that neither is able to tune in SBS.  This isn't a reception issue since I currently have the TV's in two separate houses in two different suburbs.  One house has three other digital tuners in it that all get SBS.  Both TV's get all other stations.  I can also confirm that where I previously lived in Central Queensland I got SBS on these TV's with no difficulty.

I contacted Samsung about the issue where, after being on hold for 30 minutes, they blew me off, telling me it's not an issue with the TV before I even got to explain the situation in full.  He couldn't explain why two of Samsung's TV's could get all stations but SBS, yet was quite forceful that it wasn't Samsung's fault.

I also rang a Samsung service centre who had never heard of the issue but willing to entertain that it could definitely be an issue with the TV.  I also spoke to someone at SBS who was very polite but suggested if there was a compatibility issue between the SBS signal and Samsung TV's he would be flooded with calls.  SBS is going to call me in a week after I get a service guy to look at the TV's since I have no other option.

The guy from SBS believes if an issue existed between the signal and Samsung TV's then he would be flooded with calls.  He might be right, but I think that most people won't care if they don't get SBS; only a fraction of the popular will own a widescreen Samsung with built in digital tuner; only a fraction of Australians live in Brisbane; and therefore, potentially, neither SBS nor Samsung would hear any complaints.

I've seen firmware updates for PVR's that could not get a particular station in certain regions, so I don't see why Samsung tuners are invulnerable to the same sort of issue.  So I would really like to here from anyone who can confirm if they can or cannot get SBS on their Samsung Digital TV tuner in Brisbane.